Training and Workshops

Our philosophy is that marketing is everybody’s responsibility; from the person who answers the telephone to the person who delivers the service or makes the product. In a world of social media, too many companies and organizations have discovered the hard way how one bad customer experience can snowball into widespread negative PR.

That’s why we offer training workshops and seminars to corporations, nonprofit organizations and community groups on effective marketing and public relations practices. This is particularly effective for litigation matters when we train attorneys and their clients to speak effectively to the media.  Our hands-on marketing/PR workshops are tailored to the specific needs of your company or organization. When we do in-house training sessions, we encourage the participation of senior management, board members and staff.

The objectives of our training workshops are to make every person in the organization aware that everything he/she does reflects on the success of the company and organization. Good PR and marketing isn’t just writing good advertisements and getting good stories in the newspaper. It also involves good customer relations and positive customer experiences. Every manager knows and says this to their employees. But it often takes an outside consultant to make the point more effectively.

marketing, PR, public relations litigation training seminar in Los Angeles

We offer marketing / PR workshops and training seminars for corporations and organizations.

Featured Blog Posts


Why nonprofits find PR so difficult

While all nonprofits are different, they all share common attributes and challenges.  Most of those challenges are in marketing, PR and having their voices heard. Every nonprofit wants the world to know about the great work they are doing.  And most deserve to be heard.  They want people to know how they are making the […]

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Why Nonprofits need a PR plan

All nonprofits are created equal, right?  Not when it comes to marketing and public relations (PR). Marketing and PR is perhaps the only business function where one size doesn’t fit all.  Accountants do accounting.  Managers manage.  Employees do their jobs.  But when it comes to marketing, it is the ultimate tailored function.  No marketing plan […]

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The PR of “Walking Back”

When issuing publicity and marketing statements, not that long ago people “corrected” statements.  Today the PR term is “walking back.” What does “walking back” mean?  It falls in line with the term “narrative” instead of “story.”  Or “optics” instead of “appearances.” Our lexicon changes and when it does it catches like wildfire.  It is used […]

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