Crisis Communications & Management

Over the years we have been involved in some of the most highly visible crisis communications and management projects in Southern California. We often work closely with law firms when their clients are involved in highly-charged litigation that attracts media attention. We have provided crisis communications counsel for large corporations, nonprofit institutions, public entities, grassroots community groups and celebrities. Some of our crisis management efforts have involved the FBI, Los Angeles City Attorney’s Office, Los Angeles District Attorney’s Office, the LAPD and Homeland Security.

Crises strike almost always without notice. That is why being prepared for any eventuality is key to managing a crisis when it hits. Our experience has taught us to think and look ahead to what situations may occur and develop a plan of action should the scenario come about.

Our crisis management services include analyzing the situation, anticipating media questions, creating credible answers, rehearsing media interviews, negotiating media interviews, strategies to revive a person’s or organization’s reputation and a plan to assure the situation doesn’t repeat itself.

Our philosophy is the best crisis communications plan is one that never needs to be used.

crisis management PR expertise over the years

Our expertise in crisis management spans decades.

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Featured Blog Posts


A Picture is Worth a Senate Seat

The old saying “a picture is worth a thousand words” has never been more true than with the situation with Sen. Al Franken.  Caught in the middle of the avalanche of allegations of sexual improprieties, Franken tried having it both ways.  His initial statements were that he respected the rights of women to express their feelings, while at the same time saying he didn’t remember events as they were portrayed.  He said he wouldn’t resign and keep working for the people of Minnesota. 

Then the picture appeared. 

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Litigation PR — Good Marketing or Good Legal Strategy?

Is the courtroom the place where legal issues are decided?  Or, is it decided in the court of public opinion managed by public relations and marketing pros?  The lines have become muddied.  It seems that before a case gets into the courtroom, it has been decided on TV by pundits who give legal analysis without the minor advantage of having any legal background.

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The PR of Sexual Misconduct

There seems to be no end to stories of newsmakers being accused of sexual assault.  It makes headlines when it is a celebrity or politician, but one can be certain it reaches into every corner of the workplace.

The latest and most high profile is Minnesota Senator Al Franken who has been accused of groping and inappropriate actions and remarks against a host of women.  Yesterday the former comic and Senator faced the media — briefly — to say what he’s been saying since the allegations, and photograph, came to light.

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